What is Personal Data?

Personal Data is information about an identifiable individual, whether directly or indirectly identifiable. This includes information that identifies you directly (such as your name or email address) and information that may identify you indirectly (such as IP address or online activity when combined with other data).

Personal Data we collect

We collect personal data to operate our website and related communications. We do not intentionally collect sensitive personal data through our website.

We may collect Personal Data for the following purposes:

• To provide and maintain the website and related communications, including to:
  • Facilitate and process online communications;
  • Deliver the newsletter if you have signed up for it;
  • Communicate with you about your inquiry.
• To communicate with you about changes to our website and related communications.
• To monitor, analyze, and improve the performance and functionality of our website and related communications.
• To detect, prevent, and address technical and security issues.
• To comply with our obligations, including all applicable laws and regulations.
• To respond to your requests and provide customer support.

If you provide Personal Data through website forms, we use that information for the purpose for which it was provided. We may also collect technical and usage data, such as IP address, browser type, device information, pages visited, and interactions with our website. The following features may involve the collection of Personal Data:

• Subscribing to newsletters—If you subscribe to our newsletter, you may provide your name and business information and opt in to receive email communications. If at any time you wish to stop receiving these emails, you may opt out at any time using the unsubscribe link included in each email.
• Supplying testimonials—We may contact you to request permission to use information as a testimonial or case study. In this case, we would seek explicit, written consent to use this information.
• Communicating with us—We may collect additional information when you communicate with us, respond to a survey or complete a website form.

Our legal basis for processing personal data includes your consent and our legitimate interest in operating and improving our website and communications.

Disclosing or sharing Personal Data

We will not rent or sell your Personal Data to others.

Mindspin shares Personal Data in the following ways:

• Agents, consultants and service providers—We may share your Personal Data with third parties to operate our website, communications, and related business functions. These providers may assist with hosting, analytics, communications, and website operations. They are given access only to the information necessary to perform their functions and are required to use Personal Data only for that purpose.
• Advertising and marketing measurement—We use tools like Facebook Pixel to measure website activity and track marketing performance. When we run advertising, we use cookies and similar technologies only with your consent, as required.
• Business transactions—In connection with a business transaction such as a reorganization, sale, or assignment.
• Aggregated or de-identified data—We may use or disclose aggregated or de-identified information for research and analysis.
• As required by law or similar investigations—To comply with legal obligations. Mindspin may be required to share personal data in response to lawful requests from public authorities, including to meet national security and/or law enforcement requirements.
• Safety—We may disclose your information to protect Mindspin and prevent fraud or security issues.
• Consent—Mindspin may share your information with your consent.

Links

The website may link to third-party services, such as external websites. We do not share your personal information with them, and we are not responsible for their privacy practices. We encourage you to review their respective privacy policies.

Cookies and tracking technologies

Cookies

Non-essential cookies, including analytics cookies, are used only with your consent, where required by law. You can manage your preferences through our website’s settings.

A cookie is a small text file placed on a computer or other device to identify the user or device and collect information.

Mindspin uses cookies and similar tools to manage preferences, enable content, gather analytics, and improve your experience. We may collect information such as your web request, IP address, browser type, referring or exit pages, number of clicks, interactions with links, domain names, landing pages, and other usage data.

You can block, delete, or turn off cookies if your device permits. You can manage your cookies and your cookie preferences in your browser or device settings. However, some features of our website and related communications may not function properly if cookies are disabled.

Third-party services and features

We use third-party service providers and features to support our website and related communications, including analytics, email communications, advertising, website security, and social media features. These providers may collect or process technical and usage data such as IP address, browser type, and interactions with our website. Their use of data is governed by their own privacy policies.

Our website may also contain links to third-party websites or services that we do not operate or control. If you interact with those websites, services, or social media features, their own privacy policies and practices will apply.

Your data rights and choices

Personal Data—You may decline to provide Personal Data; however, certain features of the website and related communications may be unavailable as a result. You have the right to access, correct, or request deletion of your Personal Data. To exercise these rights, please contact us. Exercising these rights may limit your ability to use the website and related communications.

Opt out of newsletter communications—You may opt out by following the link at the bottom of each newsletter you receive.

Limit or block cookies and other technologies—You can control or disable cookies through your browser settings. Please note that some features of the website and related communications may not function properly if cookies are disabled.

You may withdraw your consent to the collection and use of your Personal Data at any time, subject to legal or contractual restrictions. If you are unsatisfied with how we have handled your personal information, you may file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.

Location of Personal Data

Mindspin Studio Inc. is based in Canada. Personal Data we collect may be stored and processed in Canada, the United States and Switzerland, including on servers and cloud-based systems operated by our service providers or us. Your Personal Data may be transferred to and processed in jurisdictions outside of your own, including countries with different data protection laws. We take reasonable steps to ensure that your Personal Data is handled securely and in accordance with this Privacy Policy, regardless of where it is processed.

Retention and deletion of Personal Data

Personal Data collected through the website is retained only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.

Protection of Personal Data

Mindspin takes reasonable steps to protect your Personal Data from loss, misuse, unauthorized access, disclosure, alteration, and destruction. We maintain technical, physical, and administrative safeguards, and we use industry-standard Secure Sockets Layer (SSL) encryption for data transferred over the internet. Despite its use of encryption, Mindspin cannot guarantee that any method of transmission of information over the internet is 100% secure.

Security breach notification

In the event of a breach of security safeguards involving your Personal Data that poses a real risk of significant harm, Mindspin will notify you and report the breach to the Office of the Privacy Commissioner of Canada as required by applicable law. Notification will be provided as promptly as circumstances allow.

Children

The website and related communications are directed to business professionals and are not intended for use by minors. We do not knowingly collect information, including Personal Data, from minors or other individuals who are not legally able to use our website and related communications. If we learn that we have collected Personal Data from a minor, we will promptly delete it, unless we are legally obligated to retain it. Contact us if you believe we have mistakenly or unintentionally collected information from a minor.